Operating effectively in complex market environments and responding to increasingly demanding customers, companies are advised to develop and nurture a leadership culture and capabilities at all levels. This can then challenge the status quo, function at higher levels of meaning, display mental & behavioural flexibility and engage in a high degree of self motivation. It has the hunger to learn with and through its people.

This is a program that is particularly beneficial to organisations and people that operate from a mindset of continuous learning and improvement. What it does, it will help your key people to further expand their capabilities to lead, communicate and engage with staff and customers. They learn advanced communication technologies tailored to the particular goals and challenges of their operation that will allow them to engage more of the talents of their people and make a stronger impact on their clients.

For further information and bookings email Mike Schwarzer click here or phone on 0419 866 427

Engagement! Everyone talks about it. Yet so many do it poorly! What’s it costing your business? So … are you an Enabler or Disabler of People?

In accordance to a Gallop survey only about 18 % of the Australian workforce is actively engaged in their work. About 40 % are actively disengaged. Which is costing the Australian economy around $31.5 billion. That means it is costing your business or organisation.

It’s costing you through a drop in production from disinterested people, the loss of customers who are sick of slack service, rudeness or boredom when they ask for assistance. One of the major costs of actively disengaged workers in the fact that a third of them will leave their job they have been trained to do to find something better. This means the employer has to advertise the position, spend time looking for a replacement and then retrain. More time and money gone!

And why is that?

Research has shown that

• Many Disengaged Employees have become that way due to poor management practice, being treated badly, getting little feedback or corporation, being overly criticised, not having their performance reviews often enough, or having too many, and not rewarded for good work. The list goes on.
• Engaged Workers are highly productive and give good service to your customers.

What to do about it?

In this highly experiential and interactive leadership workshop you will learn some very simple yet very profound approaches & processes that stimulate high level engagement & influence.

Tailored to your needs, you will discover how to –

• Create an environment that runs on trust, collaboration & learning
• Draw greater contribution & value from your people
• Guide people through change & innovation
• Create an organisational energy that is infectious
• Increase customer satisfaction & happiness!

For further information and bookings email Mike Schwarzer click here or phone 0419 866 427.